Terms of Service

1. Acceptance of Terms

By accessing or using InvestorFlow (the "Service") at getinvestorflow.com, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and PRIME Coaching LLC, an Arizona limited liability company ("Company," "we," "us," or "our").

2. Description of the Service

InvestorFlow is an AI-powered real estate deal analysis platform designed to help real estate agents and professionals evaluate investment properties. The Service provides tools for analyzing cash flow, return on investment (ROI), cap rates, risk assessments, deal scoring, and generating professional investor reports. The Service is intended for use by licensed real estate professionals and individuals engaged in legitimate real estate investment activities.

The Service includes access to MLS property data (updated on a 7-day cycle in the base plan) and optional upgrades including real-time MLS data and IDX widget functionality ("IDX Flow"). Features and availability may change over time.

3. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 or older, have the legal capacity to enter into these Terms, and are using the Service for lawful, professional purposes related to real estate analysis or investment. The Service is not intended for personal, family, or household use unrelated to real estate investment activities.

4. Accounts & Registration

To access most features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password confidential and not share it with third parties
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that contain false information or that are used in violation of these Terms.

5. Subscriptions, Billing & Refunds

a. Subscription Plans

The Service is offered on a subscription basis. Current pricing plans are displayed on our pricing page. We reserve the right to change pricing with reasonable advance notice to existing subscribers.

b. Free Trial

We may offer free trial periods at our discretion. At the end of a free trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. No credit card is required to begin a free trial where indicated.

c. Billing

Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Payments are processed by Stripe, Inc. By providing payment information, you authorize us to charge your payment method for all fees due. All fees are in U.S. dollars and are non-refundable except as described below.

d. 30-Day Money-Back Guarantee

If you are not satisfied with the Service after your free trial ends and you have been charged for a paid subscription, you may request a full refund within 30 days of your first paid charge by contacting us at info@primeagenthub.com. This guarantee applies to your first paid billing period only and does not apply to renewals.

e. Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. You will retain access to the Service through the end of your paid period. We do not provide prorated refunds for partial billing periods except as required by law or under the 30-day guarantee above.

6. Acceptable Use & Prohibited Conduct

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Scrape, crawl, or systematically extract data from the Service without our written permission
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Introduce malware, viruses, or other harmful code
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Use the Service to generate false, misleading, or fraudulent investment analyses
• Resell, sublicense, or commercially exploit the Service without our written consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use the Service in any manner that could damage, disable, or impair the Service

We reserve the right to investigate and take appropriate action against violations, including suspending or terminating accounts and reporting to law enforcement.

7. Intellectual Property

The Service, including its software, algorithms, design, text, graphics, logos, and all other content created by us ("Company Content"), is owned by PRIME Coaching LLC and protected by U.S. and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your own professional purposes in accordance with these Terms.

You may not copy, modify, distribute, sell, or create derivative works from Company Content without our express written permission. The reports and analyses generated by the Service for your use are licensed to you for your professional use but may not be resold or redistributed as a standalone product.

8. User Content & License

You retain ownership of any data, property information, or other content you submit to the Service ("User Content"). By submitting User Content, you grant PRIME Coaching LLC a worldwide, royalty-free, non-exclusive license to use, process, store, and analyze your User Content solely for the purpose of providing and improving the Service.

You represent and warrant that you have all necessary rights to submit your User Content and that it does not violate any third-party rights or applicable laws.

9. Disclaimers — Not Financial, Investment, Legal, or Tax Advice

All analyses, projections, deal scores, and reports generated by the Service are based on the inputs you provide and publicly available data. They are estimates only and may not reflect actual market conditions, property performance, or investment outcomes. Real estate investment involves significant risk, including the possible loss of principal.

You are solely responsible for your own investment decisions. We strongly encourage you to consult with licensed financial advisors, real estate attorneys, CPAs, and other qualified professionals before making any investment decision.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRIME COACHING LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100.00).

11. Indemnification

You agree to indemnify, defend, and hold harmless PRIME Coaching LLC and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any third-party rights.

12. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms. You may terminate your account at any time by canceling your subscription and ceasing use of the Service.

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination (including Sections 7, 9, 10, 11, 13, and 14) shall survive.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona for any disputes arising under these Terms.

14. Dispute Resolution

Before filing any formal legal claim, you agree to first contact us at info@primeagenthub.com and attempt to resolve the dispute informally. We will make good-faith efforts to resolve the matter within 30 days.

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with proceedings conducted in Maricopa County, Arizona. The arbitrator's decision shall be final and binding. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, notify you by email or via a notice within the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

16. Contact Information

If you have questions about these Terms, please contact us: