Privacy Policy

1. Who We Are

InvestorFlow is a real estate deal analysis platform operated by PRIME Coaching LLC, an Arizona limited liability company ("Company," "we," "us," or "our"). Our service is accessible at getinvestorflow.com and related subdomains (collectively, the "Service").

If you have questions about this Privacy Policy or our data practices, please contact us at info@primeagenthub.com.

2. Information We Collect

We collect information in the following categories:

a. Account & Registration Information

When you create an account, we collect your name, email address, and any other information you voluntarily provide during registration or profile setup.

b. Property Analysis Inputs

When you use the Service to analyze properties, we collect the property data, financial inputs, and parameters you enter (such as purchase price, rental estimates, and expense assumptions). This data is used to generate your analysis results and improve our models.

c. Payment Information

Payments are processed by Stripe, Inc. We do not store your full credit card number or payment card data on our servers. We receive limited billing information from Stripe (such as the last four digits of your card, card type, and billing address) for account management purposes. Stripe's privacy policy governs their handling of your payment data.

d. Usage Data & Analytics

We automatically collect information about how you interact with the Service, including pages visited, features used, time spent, click patterns, browser type, operating system, IP address, and referring URLs. This data is collected via server logs and third-party analytics tools.

e. Cookies & Tracking Technologies

We use cookies, pixel tags, and similar technologies to maintain sessions, remember preferences, and analyze usage. See Section 6 for more detail.

f. Communications

If you contact us via email, a contact form, or support channels, we retain the content of those communications and your contact details in order to respond and maintain records.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service and your account
• Process transactions and send related billing communications
• Respond to your inquiries and provide customer support
• Send transactional emails (account confirmations, password resets, subscription notices)
• Send marketing and promotional communications where you have opted in (you may opt out at any time)
• Analyze usage patterns to improve the Service, fix bugs, and develop new features
• Detect, prevent, and address fraud, abuse, and security incidents
• Comply with applicable laws, regulations, and legal obligations
• Enforce our Terms of Service and other agreements

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

a. Service Providers

We share information with trusted third-party vendors who assist us in operating the Service, including payment processors (Stripe), cloud hosting providers, email delivery services, and analytics platforms. These providers are contractually obligated to use your data only as directed by us and in accordance with this Policy.

b. Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

c. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service prior to your information becoming subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal data within a reasonable period, except where we are required to retain it for legal, tax, or regulatory purposes, or to resolve disputes and enforce our agreements.

6. Cookies & Tracking Technologies

We use the following types of cookies and similar technologies:

• Essential cookies: Required for the Service to function (e.g., session authentication).
• Analytics cookies: Help us understand how users interact with the Service (e.g., Google Analytics or similar).
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance, where applicable.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service. We honor browser-level "Do Not Track" signals where technically feasible.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Portability: Request your data in a structured, machine-readable format.
• Opt-out of marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us.
• Restriction / Objection: Request that we restrict or stop processing your data in certain circumstances.

California Residents (CCPA/CPRA)

California residents have the right to know what personal information we collect, use, disclose, and sell; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising these rights. We do not sell personal information as defined under the CCPA/CPRA. To exercise your rights, contact us at info@primeagenthub.com.

To exercise any of your rights, please contact us at info@primeagenthub.com. We will respond within the timeframe required by applicable law.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe we have collected information from a minor, please contact us at info@primeagenthub.com.

9. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/HTTPS), access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

InvestorFlow is operated in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification. Your continued use of the Service after any changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: